We welcome you to our second session on the potential of service robots in the city of Brussels. We will show you around our Test and Experience Center and demonstrate a few of our smart city/ robot prototypes, followed by a short inside view of our CAVE (Computer Augmented Virtual Environment). After a short lunch break, we will dive into the ideation process starting with an inspirational input on service robots. Guided by interactive exercises, we want to explore how to meet the current and potential needs of Brussels and its citizens (you) that were developed in the previous session. Here, you can help us set the base for shaping new technological developments.